SmartScale IT. Safe & Always On.

Find your Perfect Plan for Your Business – Scalable IT Solutions for Businesses at Every Stage of Growth.

​​Basic Plan – Essential IT & Network Support​

Effortless IT, rock-solid backups, and pro-level support—everything your startup needs to launch and grow with confidence.

Plan Overview

  • Basic monitoring of core network devices with timely alerts.
  • Business hours support (9 AM – 5 PM CST).
  • Onsite backup using Network-Attached Storage (NAS).
  • Secure remote access solutions to keep your team connected anywhere.
  • Essential antivirus and firewall recommendations to protect your business.

Network Monitoring

Real-time visibility into network performance and issues.

Security Setup

Antivirus and firewall solutions tailored to your environment.

HelpDesk Support

Ticket-based support from experienced IT professionals (9 AM – 5 PM CST).

Backup

Reliable onsite storage for daily business continuity.

Advanced Plan – Comprehensive IT & Security Solutions

Boost performance, tighten security, and get faster support. keep your systems running smoothly so you can focus on scaling your business.

Plan Overview

> 24/7 Proactive Monitoring
> Extended Helpdesk Hours
> Secure Remote Access
> Cloud Backup & Recovery
> Advanced Endpoint Protection
> Firewall & Network Security
> Instant File Recovery
> Productivity Suite
> Disaster Recovery Support
  • HelpDesk Support  
    Extended hours(8AM - 8PM) with regular system checkups. Preventive Maintenance: Regular checkups, updates, and scans.  

​​​Premium Plan – Complete IT Management & Security​

Get 24/7 monitoring, top-tier security, and expert support. The Premium Plan gives you everything you need to scale confidently—without IT headaches.

24/7

Priority Support

24/7

Monitoring & Management

24/7

Security & Protection
Network Monitoring Icon

Network Monitoring & Optimization

24/7 Monitoring & Management
Continuous tracking of all network devices and performance.

Advanced Tuning
Proactive optimization for stability in complex networks.

Support Icon

Proactive Helpdesk Support

24/7 Priority Support
Expert help to resolve IT issues fast.

Fast-Track Resolution
Minimize downtime, maximize uptime with VIP support.

Backup Icon

Backup & Disaster Recovery

Multi-Layer Backup
Onsite, offsite, and cloud backup for full protection.

Rapid Recovery
Fast, reliable disaster recovery with regular testing.

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Remote Management & Automation

Centralized Control
Remotely manage devices, patches, and updates.

Automated Efficiency
Automate repetitive tasks and boost uptime.

Your IT. Your Way. See the Plans

All-in-One, Worry-Free IT: One seat. Everything covered — licenses, setup, account management, and infrastructure. We handle it all, so you don’t have to.

Pricing Section
Monthly
Yearly

Basic Plan

$199 /user/month Includes licenses + setup + account management.
Minimum 5 seats required per client. $495 One-Time Setup Fee is waived with 12-month term or 50+ seats.
    Business Basic (Email, Teams, OneDrive)
    Cloud-Based Monitoring & Alerts
    Ticket-Based (Mon–Fri, Business Hours)
    Cloud Endpoint Backup (Immutable)
    Advanced Endpoint Security
    Remote VPN Access
    Endpoint Cloud Recovery
    Layer 3 firewall with basic filtering and VPN support
Monthly
Yearly

Advanced Plan

$299 /user/month Includes licenses + setup + account management.
Minimum 5 seats required per client. $695 One-Time Setup Fee is waived with 12-month term or 50+ seats.
    Business Standard: Desktop apps, Exchange, OneDrive, SharePoint
    24/7 agent-based SNMP & traffic monitoring with VLAN visibility
    Extended hours support (8 AM–8 PM CST, Mon–Fri)
    File-level + Microsoft 365 cloud backup
    Antivirus, EDR, device/web/USB control
    Secure Client VPN access
    Fast cloud-based recovery + restore testing
    Layer 3 stateful firewall with Geo-IP and basic content filtering.
Monthly
Yearly

Premium Plan

$399 /user/month Includes licenses + setup + account management.
Minimum 5 seats required per client. $995 One-Time Setup Fee is waived with 12-month term or 50+ seats.
    Microsoft 365 Business Premium (Office + Intune + Defender)
    24/7 Monitoring with Traffic Insights & Remote Tunnels
    24/7 Helpdesk with Escalation Paths
    Full Backup + enhanced restore testing
    Next-Gen AV & Threat Intelligence
    Advance VPN with MFA
    All features from Advanced Tier + Off-site multi-region replication
    Next-gen firewall with Layer 7 DPI, IDS/IPS, AMP, and advanced threat protection.

Find Your Perfect Fit—or Let Us Build It for You.

Our team is here to help you find the perfect fit. Whether you’re unsure which plan suits you best or need a custom setup tailored to your unique needs, we’ll guide you every step of the way. Let’s build the right solution for your business.

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